Institutionalized
Quality Control
Program
At CafExporto, quality control is not confined to a department — it is institutionalized
across the entire company. Every employee participates in sensory education, and
every lot is evaluated multiple times across its life cycle, including after export
Company-Wide
Sensory Education
WHY IS THIS INSTITUTIONAL
This program is institutional because:
-It is led by company leadership (Juan Peña).
-It involves every department.
-It is repeated continuously.
-It is embedded in operational workflow.
-It includes documented retention and post-shipment verification.
-It links agronomy, processing, and sensory analysis into one closed loop.
Quality is not inspected — it is cultivated, measured, taught, and verified.
-Every employee becomes a trained taster.
-Every lot is cupped multiple times throughout its life.
-Every shipment is backed by one-year retention samples.
-Every discrepancy has a structured resolution pathway.
This creates a vertically integrated, culturally embedded, long-term quality assurance
system — not just a grading protocol
PERMANET TRAINING
Across all teams...
POST-SHIPMENT QUALITY
CONFIRMATION
Quality control does not stop at export.
Our Quality Control Cycle